Privacy Policy
How we collect, use, and protect your personal data with complete transparency
Last updated: January 15, 2024
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Introduction
At UPSC Diary ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website upscdiary.com and use our services.
We believe in complete transparency regarding our data practices. This policy will help you understand your privacy rights and how the law protects you. By using our website, you agree to the collection and use of information in accordance with this policy.
Your Trust Matters: We only collect information that helps us provide better services to UPSC aspirants and never sell your personal data to third parties.
Information We Collect
Personal Information
- Email addresses when you subscribe to our newsletter or contact us
- Name and contact details when you submit stories or feedback
- UPSC preparation details shared voluntarily in stories or surveys
Automatically Collected Information
- Device information (browser type, operating system, device type)
- Usage data (pages visited, time spent, click patterns)
- IP addresses and location data for analytics and security
How We Use Your Information
Service Improvement
- • Enhance website functionality and user experience
- • Analyze content preferences and usage patterns
- • Develop new features and resources for aspirants
Communication
- • Send newsletters with UPSC updates and tips
- • Respond to your inquiries and support requests
- • Notify about important exam dates and notifications
Content Personalization
- • Recommend relevant articles and resources
- • Customize content based on preparation stage
- • Show success stories matching your interests
Analytics & Research
- • Understand aspirant behavior and needs
- • Measure content effectiveness and engagement
- • Conduct surveys for platform improvement
Third-Party Services
We work with trusted third-party services to provide better functionality and monetization. Each service has its own privacy policy governing the use of your information:
Google Analytics
Tracks website usage and performance to help us improve user experience.
View Google Privacy Policy →Google AdSense
Displays relevant advertisements to support our free content and services.
View Ad Privacy Policy →Affiliate Programs
We participate in affiliate programs for books and resources we recommend.
Commissions earned help maintain our platform
Email Services
Newsletter delivery and email communication services.
You can unsubscribe anytime
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
SSL Encryption
All data transmission is encrypted using HTTPS protocols
Secure Hosting
Data stored on secure, regularly monitored servers
Access Control
Limited access to personal data on need-to-know basis
Regular Backups
Automated backups to prevent data loss
Important Security Note
While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your information using industry best practices.
Your Rights
You have certain rights regarding your personal information. We respect these rights and provide easy ways to exercise them:
Right to Access
You can request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Right to Rectification
You can request correction of any inaccurate or incomplete personal information we hold about you.
Right to Erasure
You can request deletion of your personal information when it's no longer necessary for the purposes for which it was collected.
Right to Withdraw Consent
You can withdraw consent for newsletters, marketing communications, or other data processing activities at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days and may ask for verification of your identity.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
Notification Process
- • Update the "Last updated" date at the top
- • Send email notifications to subscribers
- • Post announcements on our website
- • Provide 30-day notice for major changes
Your Choices
- • Review changes before they take effect
- • Contact us with questions or concerns
- • Opt out of services if you disagree
- • Request data deletion if needed
Important: Continued use of our website after policy changes constitute acceptance of the updated terms. If you do not agree with the changes, please discontinue use of our services and contact us to delete your personal information.
Contact Information
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us. We're committed to addressing your privacy concerns promptly and transparently.
Privacy Questions
General Support
Need Help with Your Privacy Rights?
Our team is ready to assist you with any privacy-related requests or concerns. We believe in transparency and your right to control your personal information.
Mailing Address: UPSC Diary, New Delhi, India
Business Hours: Monday to Friday, 9:00 AM - 6:00 PM IST
Website: https://upscdiary.com