Privacy Policy

How we collect, use, and protect your personal data with complete transparency

Last updated: January 15, 2024

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Introduction

At UPSC Diary ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website upscdiary.com and use our services.

We believe in complete transparency regarding our data practices. This policy will help you understand your privacy rights and how the law protects you. By using our website, you agree to the collection and use of information in accordance with this policy.

Your Trust Matters: We only collect information that helps us provide better services to UPSC aspirants and never sell your personal data to third parties.

Information We Collect

Personal Information

  • Email addresses when you subscribe to our newsletter or contact us
  • Name and contact details when you submit stories or feedback
  • UPSC preparation details shared voluntarily in stories or surveys

Automatically Collected Information

  • Device information (browser type, operating system, device type)
  • Usage data (pages visited, time spent, click patterns)
  • IP addresses and location data for analytics and security

How We Use Your Information

Service Improvement

  • • Enhance website functionality and user experience
  • • Analyze content preferences and usage patterns
  • • Develop new features and resources for aspirants

Communication

  • • Send newsletters with UPSC updates and tips
  • • Respond to your inquiries and support requests
  • • Notify about important exam dates and notifications

Content Personalization

  • • Recommend relevant articles and resources
  • • Customize content based on preparation stage
  • • Show success stories matching your interests

Analytics & Research

  • • Understand aspirant behavior and needs
  • • Measure content effectiveness and engagement
  • • Conduct surveys for platform improvement

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Here's what you need to know:

Essential Cookies

Required for basic website functionality

Analytics Cookies

Help us understand user behavior

Preference Cookies

Remember your settings and choices

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may limit website functionality. Most browsers allow you to view, delete, and block cookies from websites.

Third-Party Services

We work with trusted third-party services to provide better functionality and monetization. Each service has its own privacy policy governing the use of your information:

Google Analytics

Tracks website usage and performance to help us improve user experience.

View Google Privacy Policy →

Google AdSense

Displays relevant advertisements to support our free content and services.

View Ad Privacy Policy →

Affiliate Programs

We participate in affiliate programs for books and resources we recommend.

Commissions earned help maintain our platform

Email Services

Newsletter delivery and email communication services.

You can unsubscribe anytime

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

SSL Encryption

All data transmission is encrypted using HTTPS protocols

Secure Hosting

Data stored on secure, regularly monitored servers

Access Control

Limited access to personal data on need-to-know basis

Regular Backups

Automated backups to prevent data loss

Important Security Note

While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your information using industry best practices.

Your Rights

You have certain rights regarding your personal information. We respect these rights and provide easy ways to exercise them:

Right to Access

You can request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

Right to Rectification

You can request correction of any inaccurate or incomplete personal information we hold about you.

Right to Erasure

You can request deletion of your personal information when it's no longer necessary for the purposes for which it was collected.

Right to Withdraw Consent

You can withdraw consent for newsletters, marketing communications, or other data processing activities at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days and may ask for verification of your identity.

Contact Us

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

Notification Process

  • • Update the "Last updated" date at the top
  • • Send email notifications to subscribers
  • • Post announcements on our website
  • • Provide 30-day notice for major changes

Your Choices

  • • Review changes before they take effect
  • • Contact us with questions or concerns
  • • Opt out of services if you disagree
  • • Request data deletion if needed

Important: Continued use of our website after policy changes constitute acceptance of the updated terms. If you do not agree with the changes, please discontinue use of our services and contact us to delete your personal information.

Contact Information

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us. We're committed to addressing your privacy concerns promptly and transparently.

Privacy Questions

privacy@upscdiary.com
Response within 48 hours

General Support

support@upscdiary.com
+91 98765 43210

Need Help with Your Privacy Rights?

Our team is ready to assist you with any privacy-related requests or concerns. We believe in transparency and your right to control your personal information.

Contact Our Team

Mailing Address: UPSC Diary, New Delhi, India
Business Hours: Monday to Friday, 9:00 AM - 6:00 PM IST
Website: https://upscdiary.com